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Salon Manager and Hair Stylist - West Bend (West Bend, WI)
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Salon Manager and Hair Stylist - West Bend (West Bend, WI) - Regis Salons Signature Two Company

Hourly
433 W Paradise Dr, West Bend, Wisconsin 53095

We have an opening for a very special salon manager and hair stylist. You can be a part of the leadership team for over 60 talented, proudly diverse professionals working together in locally-owned company that strives to provide our guests with fabulous hair care and guest service. Benefits include:

  • Excellent base pay PLUS a generous, progressive commission plan, plus an manager incentive plan, plus guest tips.
  • Steady walk in guest traffic. You'll be busy from day one. The SUPERCUTS and COST CUTTERS names bring new guests to you. EVERY SINGLE DAY.
  • Work in FULL-SERVICE hair salons. In addition to precision haircuts, we offer beautiful PAUL MITCHELL or MATRIX color, styling, shampoos and conditioning treatments, perms and relaxers, facial waxing and more.
  • Product sales incentives – earn up to 10% of sales plus bonuses and prizes.
  • Excellent tips. Our guests value our quality and our walk-in convenience.
  • Guests love our SUPERCUTS mobile app, online check-in, call ahead AND walk-in convenience. COST CUTTERS guests can call ahead too. More guest convenience = more guest visits.
  • No salon charges or hidden costs. No chair or booth rental fees.
  • Paid training. Every new stylist attends a full paid week of hands-on technical training. All of our stylists receive regular ongoing paid training on the floor and in dedicated learning programs.
  • A caring and support team 100% committed to help you succeed. We work and win together!
  • Engaged salon owners live nearby and respond to calls, text and email within minutes or hours.
  • Clean, well-appointed and well-maintained salons. The bills get paid, broken stuff gets fixed, and distractions are minimized so that you can focus on the guests.
  • Payroll deduction for tools. Purchase what you need and spread out your payments interest-free.
  • No guessing. Your goals, your results, your earnings and your achievements are always visible and easy-to-understand.
  • Full access to an entire PAUL MITCHELL or MATRIX color bar.
  • Well-stocked back bar and retail products.
  • Two weeks paid vacation.
  • Paid major holidays.
  • 401(k) Retirement savings plan with generous company match.
  • Cosmetology and Barbering license fee reimbursement program.
  • Deep professional product discounts – 40% off every product every day.
  • Best national, regional and local marketing brings new guest visits to the salon every day.
  • Opportunities to market your unique talents with company investment and support.
  • Paid marketing opportunities at local community events.
  • Great career-advancement opportunities with a rapidly-growing, local company. Nearly every one of our salon managers and assistant managers was promoted from within.
  • Paid opportunities to work with local cosmetology schools and students. We give back to our profession with support for several local schools.
  • Clean, well-appointed salons. We take pride in our sanitation and we keep our tools, our equipment and our salons in very good repair.
  • Salons run by professionals. Questions get answered, the bills get paid on time, payroll is always on time, stock is replenished, and things get fixed. Fewer distractions and frustrations for you = more time to spend with your guests.
  • The LOCAL owners are active and available to you by phone, text and email EVERY DAY.
  • Family-friendly scheduling. We'll work to accommodate your availability and your personal commitments.
  • 100% free salons services for you. And you can use the salon free-of-charge to provide services to you immediately family.
  • Direct deposit program
  • Fun company gatherings and celebrations.


Purpose / Profile


In addition to performing guest services duties as a licensed, professional stylist, the salon manager is responsible for leading and overseeing the job performance of a team of stylists and ensuing proper salon operations. With the support of other management team members, the salon manager is primarily responsible for all aspects of salon operations, salon team performance, and salon team development. The salon manager will accomplish this by consistently demonstrating company principles for guest service and technical excellence, using company-selected techniques effectively, creatively and with efficiency.


When acting as a stylist, the salon manager provides selected hair care services, such as shampooing, cutting, coloring, perming, relaxing, and styling hair, and removing hair using tweezers and hot wax.


The salon manager acts as a company champion in local community engagement, participating in community events and meetings, and helping to oversee company-sponsored events that enhance the communities in which we operate, and enhance the reputation and desirability of the company's services and products.


Job responsibilities may include:


  • Lead and develop a team of creative, enthusiastic stylists to help each to achieve their goals.
  • Ensure all salon team members can confidently, accurately and repeatedly perform all job-related expectations.
  • Create an environment that encourages and rewards outstanding guest service, satisfaction and retention. Lead by example: Demonstrating guest service and technical excellence at all times.
  • Create and maintain a salon environment that encourages all salon employees to work together as a team. Recognize and reward teaming behavior, and intercede as appropriate when interpersonal conflicts occur.
  • Ensure the salon meets guest service, guest count, guest retention, and financial goals.
  • Perform hair services on guests greater than 75% of scheduled time and meet personal performance goals.
  • Provide oversight of the salon team, including recruiting, selection and hiring, onboarding, training, skills development, product knowledge, performance management, safety, recognition, compliance with company policies, and compliance with legal and regulatory requirements.
  • Ensure proper salon operations at all times, including the scheduling and job performance of all salon employees.
  • Help manage salon expenses.
  • Support the professional and personal development of salon employees consistent with company goals and guidelines.
  • Place and check in supply orders timely and within budget; while ensuring not to run out of needed supplies to services guests.
  • Analyze guests' hair and other physical features to determine and recommend services, products and hairstyles.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Bleach, color, or tint hair, using company-supplied materials.
  • Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.
  • Comb, brush, and spray hair or wigs to set hairstyles. Create updos or elegant hairstyles for formal events such as prom, weddings, or other occasions.
  • Educate the customer and recommend products to help the customer maintain his/her hairstyle between store visits.
  • Demonstrate and sell hair care products.
  • Clean and maintain the cleanliness of all salon areas. Clean and sanitize tools such as shears, trimmers, clippers, combs and brushes.
  • Schedule guest appointments.
  • Operate computer-based tools including a POS system to sell products and services to guests and receive cash and credit card payments.
  • Update and maintain customer information records, such as the services provided.
  • Receive product and salon equipment shipments. Organize products and salon equipment on shelves and in storage areas.
  • Count product inventory and record information in computer systems.
  • Demonstrate products and services to guests and to other company employees.
  • Attend required training and employee meeting sessions.
  • Maintain effective financial controls, including:
  •  Correctly charging guests for services provided and products purchased, including proper discounting according to company guidelines
  •  Effective control of salon operating costs relating to back-bar and retail inventories, and,
  •  Safeguarding company assets by adhering to company policies and procedures.Correctly charge guests for services provided and products purchased, including proper discounting according to company guidelines.
  • Effective control of salon operating costs relating to back-bar and retail inventories.
  • Safeguard company assets by adhering to company policies and procedures.
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.


Physical Requirements and Work Environment:


  • Frequent lifting up to 10 lbs. to pick up bottles of product needed to perform hair services and stock retail shelves. Occasional lifting 10-25 lbs. to assist unloading monthly shipment of products.
  • Continuous standing throughout the day to perform hair services and other job related functions.
  • Continuous walking – greeting the guest at the front of the salon and walking them back to the styling chair, to and from the shampoo area, to get supplies needed for the service and walking the guest back to the front of the salon.
  • Continuous repetitive movement with fingers, hands, wrists and arms using scissors to cut hair, rolling hair in rods to perform perm services, vigorous movement to massage/shampoo client's hair, twisting wrists to blow dry and styling hair with various tools.
  • Continuous grasping of client's hair, blow dryer, curling iron, combs, and hair coloring brushes in order to perform services.
  • Continuous reaching, alternating between shoulder level and above shoulder level height to perform services, stock shelves, retrieve product/supplies from cupboards and shelves.
  • Frequent twisting and bending to shampoo client's hair and twisting to reach for tools while client is seated in styling chair and sweep hair off the floor after service.
  • Occasional pushing and pulling to move styling chair.
  • Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and client perfume.
  • Occasional climbing of ladder/stepstool to stock shelves, retrieve products, change bi-monthly collateral, and maintain salon.
  • Basic reading, writing and math skills necessary to read and complete company forms and other documents, read product instructions and prepare daily closeout documents.
  • Occasional travel to mandatory meetings and training sessions, including occasional overnight travel.
  • Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.


Salon Manager Qualifications


  • Current State of Wisconsin Cosmetology or Barbering license
  • Dedication to the development of a salon team, including all aspects of employee recruiting, onboarding, development and retention.
  • Commitment to work a flexible schedule, including weekends and evenings.
  • Dedication to great guest service.
  • Commitment to follow a guest service system with every guest, every time.
  • Skill to inquire, listen and understand what the guest wants.
  • Skill to use a computer to enter and track customer information.
  • Professional demeanor and a well-groomed professional appearance.
  • Confidence and strong interpersonal skills.
  • Enthusiasm to work in a collaborative, supportive environment while contributing to the success of those around you.
  • Motivated, goal-oriented, and dedicated to staying up-to-date on the newest trends, techniques, and styles.
  • Ability to work in a fast-paced dynamic salon environment.
  • Good time management skills, good judgment, and the ability to perform several tasks at the same time.

Address

433 W Paradise Dr, West Bend, Wisconsin 53095

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