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Guest Services - Mario Tricoci Hair Salon and Day Spas Mario Tricoci Hair Salon and Day Spas- Hawthorn

305 Hawthorn Center, Vernon Hills, Illinois 60061

Did you know that 90% of our management team started out as a Guest Service Representative?

We offer a leadership academy program that offers management 101 classes through advanced leadership techniques in supporting our guest/ customer service representatives.


-Handle all incoming calls into the centralized company phone number

-Maintain client file database

-Create new bookings with strong keyboarding skills

-Confirm guests with upcoming appointments

-Document all booking modifications

-Complete project work, as assigned, by reservation center management

-Maintain agent and team standards. Accountable for personal goal numbers.

-Under general supervision, understand and comply with Reservation Center policies & procedures.

-Use your knowledge to promote our innovative products and services

-Drive results and achieve goals in gift sales, promotional campaigns, events and so much more!


-Qualified candidates will have 2 years of recent customer service experience and

    a consistent job history

-Must be able to successfully work in a fast-paced environment while maintaining

    a professional, courteous, and helpful attitude

-Excellent oral communication skills and teleph


305 Hawthorn Center, Vernon Hills, Illinois 60061

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