Did you know that 90% of our management team started out as a Guest Service Representative?
We offer a leadership academy program that offers management 101 classes through advanced leadership techniques in supporting our guest/ customer service representatives.
-Handle all incoming calls into the centralized company phone number
-Maintain client file database
-Create new bookings with strong keyboarding skills
-Confirm guests with upcoming appointments
-Document all booking modifications
-Complete project work, as assigned, by reservation center management
-Maintain agent and team standards. Accountable for personal goal numbers.
-Under general supervision, understand and comply with Reservation Center policies & procedures.
-Use your knowledge to promote our innovative products and services
-Drive results and achieve goals in gift sales, promotional campaigns, events and so much more!
-Qualified candidates will have 2 years of recent customer service experience and
a consistent job history
-Must be able to successfully work in a fast-paced environment while maintaining
a professional, courteous, and helpful attitude
-Excellent oral communication skills and teleph
305 Hawthorn Center, Vernon Hills, Illinois 60061
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