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Guest Services - Mario Tricoci Hair Salon and Day Spas Mario Tricoci Hair Salon and Day Spas- Hawthorn

Hourly
305 Hawthorn Center, Vernon Hills, Illinois 60061

Did you know that 90% of our management team started out as a Guest Service Representative?


We offer a leadership academy program that offers management 101 classes through advanced leadership techniques in supporting our guest/ customer service representatives.


Responsibilities


-Handle all incoming calls into the centralized company phone number


-Maintain client file database


-Create new bookings with strong keyboarding skills


-Confirm guests with upcoming appointments


-Document all booking modifications


-Complete project work, as assigned, by reservation center management


-Maintain agent and team standards. Accountable for personal goal numbers.


-Under general supervision, understand and comply with Reservation Center policies & procedures.


-Use your knowledge to promote our innovative products and services


-Drive results and achieve goals in gift sales, promotional campaigns, events and so much more!


Qualifications


-Qualified candidates will have 2 years of recent customer service experience and


    a consistent job history


-Must be able to successfully work in a fast-paced environment while maintaining


    a professional, courteous, and helpful attitude


-Excellent oral communication skills and teleph

Address

305 Hawthorn Center, Vernon Hills, Illinois 60061

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