Job interviews can be nerve-wracking. You may feel tongue-tied while sitting in front of the interviewer, but it is crucial that you know the right words to say (and what not to say). It’s not just spoken words that matter. Body language also greatly determines whether you get the job.
For professionals in the beauty industry, verbal and non-verbal communication skills are extremely important, and not just for interviews. The nature of the job, working and communicating directly with clients, demands that you exude confidence and a strong sense of self. Verbal and non-verbal communication can make all the difference.
More often than not, people who communicate well have strong problem-solving and decision-making skills. If you speak well and have appropriate body language, it conveys that you excel at other things as well, thus increasing the likelihood of you landing the job.
Great verbal and non-verbal communication skills help create an enhanced and professional image. It is easier for the interviewer to see you as a great fit for the post, as you won’t have any trouble securing and retaining clients.
Not everyone is born with a natural talent to talk their way into and out of anything. Feeling that you could use a little growth in this area? The good news is that you can improve both verbal and non-verbal communication to make a good impression.
Below, we discuss the various tips you can employ to develop your verbal and non-verbal communication skills:
Always greet the interviewer with a smile and a firm handshake.
When you enter the room, greet the interviewer with a warm smile, say hello, and offer a firm handshake to get things off to a great start.
Answer the question asked & don’t share irrelevant details.
A common mistake is to overshare. The interviewer doesn’t want to know irrelevant details that have little or nothing to do with the question asked. It can be easy to stray off the topic, especially when nervous, but make sure you are focused, and that you answer the question being asked. Keep your responses simple and straight to the point.
Avoid filler words and jargons.
Avoid filler words such as “ah” and “um” as these show that you are running short of what to say, or you don’t know what you are talking about. The best way to avoid this is to practice your responses beforehand. An eye-opening way to rehearse is by using your smartphone to video yourself & watching the footage to help you make adjustments.
At the same time, stay clear of using jargon too much. You may think that using industry terms make you sound knowledgeable, but excessive jargon and casual speak simply makes you look like you are trying to impress without much valuable content.
Mirroring can be effective but don’t exaggerate.
Mirroring the body language of the interviewer can be an effective non-verbal communication tip, but don’t overdo it or make it seem obvious. If your interviewer crosses their legs, then you too can do the same in a natural and subtle manner. This has been shown to be extremely effective in establishing rapport subconsciously.
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